Welcome to Kids Comfort! By using our website and purchasing products from our online store, you agree to the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website.
2. Changes to Terms
Kids Comfort reserves the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the revised terms on our website. Your continued use of the site after any changes signifies your acceptance of the new terms.
3. Products and Availability
3.1 Product Descriptions
We strive to provide accurate descriptions and images of our products. However, we do not warrant that the descriptions are error-free. Colors may vary depending on your monitor settings.
3.2 Product Availability
All products are subject to availability. If an item is out of stock, we will notify you and provide alternatives or a refund.
4. Pricing
Prices are listed in Pakistani Rupees (PKR) and may be subject to change without notice. The price charged for a product will be the price at the time the order is confirmed.
5. Payment Methods
We accept the following payment methods:
- Cash on Delivery (COD)
- Bank Transfer
By providing payment information, you confirm that you have the right to use the payment method selected.
6. Order Confirmation
After placing an order, you will receive a confirmation email containing details of your order. This email serves as proof of your purchase but does not constitute acceptance of your order. Acceptance occurs when we ship your order.
7. Shipping and Delivery
7.1 Shipping Policy
We ship all over Pakistan. The estimated shipping time is **5 working days** from the date of order confirmation.
7.2 Delivery Issues
If there are any issues with your delivery (e.g., delayed, lost, or damaged), please contact us within 48 hours of the expected delivery date.
8. Refund Policy
8.1 Eligibility for Refunds
You may request a refund within **30 days** of receiving your order. To be eligible for a refund, items must be unused, unworn, and in their original packaging with tags attached.
8.2 Refund Process
To initiate a refund, please contact our customer service with your order details. Refunds will be processed using the original payment method.
9. Return/Exchange Policy
9.1 Eligibility for Returns/Exchanges
We accept returns and exchanges within **30 days** of purchase. Items must be in their original condition, unworn, and with tags attached.
9.2 Return/Exchange Process
To initiate a return or exchange, please contact us. We will provide instructions on how to return your items.
10. Customer Support
If you have any questions about your order or our policies, please reach out to our customer service:
- Phone/WhatsApp: +92 323 2516673
- Email: info@kidscomfort.pk
11. Limitation of Liability
Kids Comfort shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the product.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan.
13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
- Phone/WhatsApp: +92 323 2516673
- Email: info@kidscomfort.pk
Thank you for choosing Kids Comfort for your children's clothing needs! Your satisfaction is our priority.
