At Kids Comfort, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our online store and make a purchase.
1. Information We Collect
When you visit our website, we may collect the following types of information:
1.1 Personal Information
- Name
- Email Address
- Phone Number
- Shipping Address
- Payment Information (credit/debit card details or bank information, where applicable)
1.2 Non-Personal Information
- Browser Type
- IP Address
- Geolocation Data
- Pages Visited on Our Site
- Time and Date of Visit
2. How We Use Your Information
Kids Comfort may use the information we collect for various purposes, including:
- To process your orders: We use your personal information to fulfill your orders, manage payments, and deliver products.
- To communicate with you: We may contact you via email or phone regarding your order status, promotions, or customer service inquiries.
- To improve our services: Your feedback helps us enhance our website and product offerings.
- To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
3. Information Sharing and Disclosure
Kids Comfort does not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share your information with third-party vendors who assist us in operating our website and conducting our business (e.g., shipping providers, payment processors).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement various security measures to maintain the safety of your personal information. Your information is stored behind secure networks and is only accessible by a limited number of authorized individuals who are required to keep the information confidential.
5. Your Rights
You have the following rights regarding your personal information:
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Access: You may request a copy of the personal information we hold about you.
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Correction: You may request corrections to any inaccurate information.
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Deletion: You may request the deletion of your personal information, subject to our legal obligations.
6. Shipping Information
We ship orders all over Pakistan. The estimated shipping time is **5 working days.
7. Refund and Return Policy
7.1 Refund Policy
You may request a refund within 30 days of receiving your order. Please refer to our detailed refund process on our website.
7.2 Return/Exchange Policy
We accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and in their original packaging with tags attached.
8. Payment Methods
We accept the following payment methods:
- Cash on Delivery (COD)
- Bank Transfer
9. Changes to This Privacy Policy
Kids Comfort reserves the right to update this Privacy Policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.
10. Contact Us
If you have any questions regarding this Privacy Policy or your dealings with Kids Comfort, please contact us:
- Phone/WhatsApp: +92 323 2516673
- Email: info@kidscomfort.pk
Thank you for choosing Kids Comfort for your children's clothing needs! Your privacy is important to us, and we appreciate your trust.
